After a year marked by political uncertainty, softening demand patterns, and a turbulent global economy, Indonesia’s hospitality sector is entering 2026 with a significant mood shift.
Confidence among operators is now at its highest level since the post-pandemic rebound. But this isn’t just a story of recovery — it’s a signal that Indonesia is repositioning itself for a more mature, disciplined growth cycle.
Across 36 hotel operators surveyed, a new narrative is emerging: revenue confidence is up, profit expectations are strengthening, and operators are rethinking their approach to F&B, talent, CAPEX, and space utilization. In short, Indonesia is preparing for smarter growth — not just faster growth.
Highlights
- A Stronger 2026 Takes Shape
- Revenue Growth Will Translate to Margin Growth — But Not for Everyone
- F&B: From Margin Drag to Strategic Reinvention
- Solving the Talent Puzzle: Aligning Culture, Capability, and Compensation
- CAPEX: A Return to Operational Resilience
- Sustainability: Intent Is There — ROI Still Isn’t
- 2026 Outlook: Smarter, Disciplined, and Strategically Aligned
A Stronger 2026 Takes Shape
2025 was a transitional year. Political tensions, currency volatility, and weak corporate travel dragged on hotel performance. But the outlook for 2026 is markedly more optimistic:
- 79% of surveyed hotels expect total revenue to increase in 2026 (compared to just 33% last year)
- 89% anticipate ADR growth, making rate the primary driver of recovery
- Over two-thirds expect occupancy to improve, supported by domestic stability and stronger regional travel flows
Indonesia’s domestic market — one of the largest and most resilient in Southeast Asia — remains the foundation of this recovery. These trends position Indonesia among the region’s most promising hotel markets going into 2026.
Revenue Growth Will Translate to Margin Growth — But Not for Everyone
Optimism around topline revenue is now extending into the bottom line:
- 64% of operators expect Gross Operating Profit (GOP) to rise in 2026 (up from 33% the year before)
This is being driven by:
- Rate-led growth supporting profitability
- Improved cost discipline coming out of the downturn
- More efficient labor models and organizational structures
- A commercial rethink of F&B operations
But the margin recovery won’t be evenly distributed. Hotels that double down on revenue management, cost optimization, and staffing efficiency will outpace those chasing occupancy-led gains.
For owners, operational productivity in 2026 is no longer a nice-to-have — it’s a defining competitive advantage.
F&B: From Margin Drag to Strategic Reinvention
F&B has long been central to the Indonesian guest experience — but in recent years, it has become a source of financial strain.
Now, operators are reengineering F&B not just for guest satisfaction, but for commercial viability.
- 81% of hotels expect higher F&B revenue in 2026
- 83% project improved departmental profit margins
- Upselling has emerged as the top incremental revenue strategy
- Technology and labor efficiency are now top operational priorities
More importantly, the traditional mindset is shifting. Operators are embracing:
- Partnerships with external culinary operators
- Rotating restaurant concepts
- Leaner, fast-casual, and shared-kitchen formats
- Revenue-sharing and licensing models
The takeaway? F&B in Indonesia is moving beyond legacy templates toward scalable, financially sustainable formats tailored to modern guest expectations.
Solving the Talent Puzzle: Aligning Culture, Capability, and Compensation
Indonesia enjoys one of the region’s lowest staff turnover rates — a key advantage amid Southeast Asia’s persistent talent shortages.
Still, even in a relatively stable labor market, retention challenges persist. According to the survey, the top three reasons employees leave are:
- Better salary outside the industry
- Better salary within the industry
- Promotions and growth opportunities elsewhere
Yet, when asked about retention strategies, operators prioritized culture, training, and benefits — placing salary fourth.
This signals a mismatch between why people leave and how companies try to retain them.
For owners, especially those managing revenue-critical roles in F&B leadership, engineering, and digital distribution, 2026 will require more targeted compensation strategies — not just broad-based wage increases.
Hotels that align culture-building with competitive pay will turn Indonesia’s talent advantage into a true commercial differentiator.
CAPEX: A Return to Operational Resilience
CAPEX priorities in 2026 point toward a focus on protecting core operations, not pursuing large-scale development.
Top areas of planned investment include:
- Mechanical, Electrical & Plant (MEP) systems
- Brand standard compliance
- Operating systems and service tools
These investments aim to improve asset longevity, reduce downtime, and enhance efficiency through:
- Energy optimization
- Predictive maintenance technologies
- Front- and back-of-house integration
- Safety and compliance upgrades
However, one surprising insight stands out: 83% of hotels have no plans to repurpose underutilized spaces.
In a global environment where co-working, wellness, and lifestyle experiences drive high-margin, incremental revenue, this is one of Indonesia’s most overlooked opportunities. Investors open to rethinking spatial strategies may find untapped value.
Sustainability: Intent Is There — ROI Still Isn’t
Sustainability is gaining traction in Indonesia’s hotel sector, but financial clarity is still missing.
Operators cite the following motivators:
- Brand standard requirements
- Guest expectations
- Cost savings from energy efficiency
However, major barriers remain:
- Unclear return on investment
- Limited access to sustainability benchmarking
- Lack of dedicated funding channels
As regional peers like Singapore and Thailand accelerate ESG initiatives and adopt certification standards, Indonesia will need to move faster — or risk falling behind in the eyes of global investors.
2026 Outlook: Smarter, Disciplined, and Strategically Aligned
Indonesia’s hotel sector is entering a new phase — marked by stronger optimism, yes, but also sharper focus.
The priorities are becoming clearer:
- Protect rate integrity; let ADR drive performance
- Rebuild F&B on commercially viable foundations
- Align talent strategies with both culture and compensation realities
- Channel CAPEX into systems, reliability, and operational efficiency
- Rethink space to unlock new revenue streams
The outperformers in 2026 won’t necessarily have the biggest marketing budgets or most aggressive pricing. They’ll be the ones that operate with precision, adapt with purpose, and invest with clarity.
Indonesia’s next chapter in hospitality won’t be defined by volatility or exuberance — but by intelligent, sustainable, and strategically disciplined growth.
Editor’s Note:
This article, originally titled “Indonesia’s Hotel Sector in 2026: A Market Reawakening, Reinventing, and Realigning,” was contributed by Pierre Marechal, Vice President of Strategic Advisory & Asset Management at JLL. He advises hospitality investors and operators across Asia-Pacific on asset performance, revenue strategy, and commercial transformation.
Views expressed are the author’s own. To pitch a story or share insights on hospitality, leadership, or business in Asia, contact the NIA editorial team.
Highlights
- A Stronger 2026 Takes Shape
- Revenue Growth Will Translate to Margin Growth — But Not for Everyone
- F&B: From Margin Drag to Strategic Reinvention
- Solving the Talent Puzzle: Aligning Culture, Capability, and Compensation
- CAPEX: A Return to Operational Resilience
- Sustainability: Intent Is There — ROI Still Isn’t
- 2026 Outlook: Smarter, Disciplined, and Strategically Aligned
Read the Chinese article here.







